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E1: JAS: Users Getting 500 - Internal Server Error or Blank Page When Trying to Login with PackageLookUpService: Could not find attribute <31> in table F96511 for host <LOCAL> Message in E1root log (Doc ID 2069641.1)

Last updated on NOVEMBER 28, 2019

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When a user attempts to sign into the HTML Server, a 500 error is returned to the browser or a blank page displays. This may affect one user, all users, or multiple users. The following messages appear in the e1root log: 

Changes

 In the case of Scenario 1, A DEFAULT OCM mapping for BSFNs to LOCAL has been added for the "J" environment where this issue occurs.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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