E1: 17: R1201Z1I Creates Base Warranty without Item Number & Wrong Contract End Date (Doc ID 2075348.1)

Last updated on NOVEMBER 06, 2015

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

If the R1201Z1I is set up to create an asset and equipment tag file where the version of the P1702 is set to create a base warranty contract,
the system will not populate the warranty detail (F1721) with the item number if both the KIT and KITL fields are populated in the F1201Z1.

Additionally, it appears that this issue causes the system to evaluate the Warranty Defaults (F17111) incorrectly, resulting in the base warranty contract with the incorrect warranty days.




Cause

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