Display Before Accept Screen does not Display with Copy Order Functionality (Doc ID 2076454.1)

Last updated on APRIL 13, 2016

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.0 to 9.2 [Release 9.0 to 9.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Order Acceptance form does not display when an existing Sales order is copied and grid rows are selected to view SOE Additional (or any other Row exit functionality).

EXPECTED BEHAVIOR
-----------------------
Display before accept screen should display for every order

STEPS
-----------------------
1. P4210; Processing option on Process Tab #5 Display Before Accept Prompt = 1
2. Enter new 3 line sales order and save
3. Reinquire on order, select all 3 detail grid lines, row exit to SOE Additional information, review each line without making any changes, cancel out each time, save new sales order.

Note that the display Before Accept screen does not display for new sales order created.

The screen does display as expected using copy mode when not taking the row exit to SOE additional information for each line.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the sales summary information within the display before accept screen prior to creating the sales order

Cause

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