E1: INST: Platform Pack Installation Fails To Launch With Error - "The directory /u11/tempJDEdir/istemp31841 does not contain enough space to extract temporary files"

(Doc ID 2076507.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 to 8.98 [Release 8.98]
HP IA64 HPUNIX

Symptoms

While trying to launch the Platform Pack Installer of application release E900, on a HP Itanium Unix Enterprise Server, the installer fails to show up the GUI screen. As a result, the installation of Platform Pack cannot be done.

The following screen shots shows the actual error message.





The following lines are seen in the JDEinstall.log file.


It was however confirmed that the mount /u11 had around 2 Tera Bytes of free disk space.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms