E1:17: Taxable Amount Greater Than Gross Error In P17717 (Doc ID 2079593.1)

Last updated on FEBRUARY 03, 2016

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Service Mgmt. General

The online work order quote P17717 application is issuing a 'Taxable Amount Greater Than Gross' error 2528 with a foreign work order.

ERROR
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 'Taxable Amount Greater Than Gross' error 2528

STEPS
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The issue can be reproduced at will with the following steps:
Currency Environment
Create a foreign customer - CAD
Create an exchange rate from CAD to USD with multiple decimals
Create a Service WO P17717
Create a part with price P4106
Add a parts list to WO
Inquire on wo in the P48201
Take Row exit to Work Order Quote
Notice Error 'Taxable Amount Greater Than Gross' error 2528



Cause

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