E1: MOBJ: Text Media Object Printing &nbsp and &amp Characters when using Chrome

(Doc ID 2082498.1)

Last updated on NOVEMBER 06, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

When a text media object is added to a PO line using Google Chrome and having double spaces between two words. The text appears fine from the media object viewer but when printing the text media object the PDF displays the following garbage characters &nbsp where the double space belongs.  Likewise, when typing a & symbol between two words in a text media object, the media object viewer appears fine, but the PDF printing displays a &amp where the & belongs. Please see below

From Media Object Viewer the text displays correctly. There are two spaces between words "with" and "two", and there is a & symbol between the words "spaces" and "this".

After running a report to print the text media object the PDF displays   and &

 

STEPS TO REPRODUCE

  1. Signed on to E1 using Chrome
  2. Fast path to P4210
  3. Enter a new order
  4. Go to the main screen in P4210 and search on the grid for the new order
  5. Select the order and click on row/order/attachment/detail attachments
  6. Once you get the media object viewer select the TEXT icon to enter a text attachment
  7. Make sure you only type one line and no enter key at the end (my test one)leaving two spaces between test/one.  Additionally, make sure to put a & between two words. 
  8. Fast path to BV
  9. Inquire on R42520/XJDE0001
  10. Run the version only for the order you entered and open the pdf
  11. You will find the text you entered and instead of two spaces you will get &nbsp.  Likewise, where there was & in the Media Object Viewer, you will find &amp.

Cause

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