E1: 17: Load Routing Information When Adding SWM Time Entry (Doc ID 2087275.1)

Last updated on DECEMBER 09, 2015

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Currently when adding time in the P311221 for a Service Work Order, the user needs to manually enter the employee number, operation sequence, Type Hours and Hours. However, this end user may not know what operation sequence corresponds to his/her detail routing step. In Service Warranty Management, many times the Work Center in the routing represents a type of skill; if the P311221 could load the routing detail, the end user would be able to easily find their skill (work center) and specific operation for time entry.

The request is to add functionality to the P311221 to load routing information to make time entry easier for the end user.

Cause

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