E1: 43: Voucher Not Eligible for Deletion Error 2572 On Old Procurement Voucher
(Doc ID 2092195.1)
Last updated on JANUARY 31, 2022
Applies to:JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.0 and later
Information in this document applies to any platform.
Voucher Reversals (P4314)
When attempting to Reverse a Procurement Voucher Pay Item 001 created several years ago with Open Amount of 28,431.60, the following error occurs.
ON SCREEN ERROR
Voucher Not Eligible for Deletion (2572)
CAUSE . . . . A Voucher cannot be deleted once it has been paid or partially paid.
RESOLUTION . . Do not select the voucher for deletion, or delete all payments prior to attempting to delete the voucher.
The issue can be reproduced at will with the following steps:
- Go into Supplier Ledger Inquiry (P0411)
- Find Voucher Pay Item 1 which is several years old but has an Open Amount
- Select the Record
- Take the Reverse Form exit to reverse the voucher
- Hard Error Voucher Not Eligible for Deletion (2572) is displayed
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