E1: 43: Voucher Not Eligible for Deletion Error 2572 On Old Procurement Voucher (Doc ID 2092195.1)

Last updated on DECEMBER 23, 2015

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.0 and later
Information in this document applies to any platform.

Symptoms


Voucher Reversals (P4314)

When attempting to Reverse a Procurement Voucher Pay Item 001 created several years ago with Open Amount of 28,431.60, the following error occurs.

ON SCREEN ERROR
Voucher Not Eligible for Deletion (2572)
CAUSE . . . . A Voucher cannot be deleted once it has been paid or partially paid.
RESOLUTION . . Do not select the voucher for deletion, or delete all payments prior to attempting to delete the voucher.

The issue can be reproduced at will with the following steps:

  1. Go into Supplier Ledger Inquiry (P0411)
  2. Find Voucher Pay Item 1 which is several years old but has an Open Amount
  3. Select the Record
  4. Take the Reverse Form exit to reverse the voucher
  5. Hard Error Voucher Not Eligible for Deletion (2572) is displayed

Cause

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