E1:17: Case Document Type Becomes Blank when no Contract Exists

(Doc ID 2095803.1)

Last updated on JUNE 07, 2016

Applies to:

JD Edwards EnterpriseOne Case Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

P90CG504/1 - Case Entry

If customer is not entitled and where entitlement checking is on or off in P90CG002, DOC type of case becomes BLANK.

Cause

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