E1: 42: Zombie Call Object Kernel Processes for Transportation Sales Orders Created Through Business Services (BSSV) (Doc ID 2096074.1)

Last updated on AUGUST 08, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

Zombie Call Object Kernel processes are generated while creating Transportation Sales Orders created through Business Services (BSSV) under the following conditions:
Rate Level = 2 (Detail Level) in Rate Definition (P4970)
Rate Detail Level = 2 (Dispatch Group) in Transportation Constants (P49002)
Rate Detail Level = 1 (Frieght Classification) in Rate Definition
Item in Sales Order has both Freight Classification and Dispatch Group defined

For the process ID that goes zombie, Data pointer goes to 999 and then crashes.

ERROR
-----------------------
jde.log has several errors repeated multiple times:

Cause

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