E1: 32: Cannot Cancel the Remaining Balance of a Configured Order using P42101 Without Getting Record Invalid (Doc ID 2096336.1)

Last updated on JUNE 07, 2016

Applies to:

JD Edwards EnterpriseOne Configurator - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

JD Edwards EnterpriseOne: 9.1 version, Sales Order Entry

P42101 Update sales order

Cannot cancel the remaining balance of a configured order

A configured sales order is created. The associated work order is partially completed, and the amount of completed material is shipped and invoiced. During the work order completion step, the sales order line is split and the remaining balance is put on a new sales order line. The new SO line is associated to the same work order. Later on, the user determines that the balance is to be cancelled. This is done by by cancelling the SO line as the first step, but when the sales order in P42101 (we use the power form for SO entry) is inquired on, there is a 'Record Invalid' error as soon as the detail is presented on the form. The P rule has WADL = 1.

Allow for canceling remaining quantity of a configured sales order using P42101

ERROR
-----------------------
Record Invalid (0002)



The issue can be reproduced at will with the following steps:
1. Complete a partial quantity of a work order created by a configured sales order with WADL =1
2. Inquire on the sales order in the power form P42101
3. Record Invalid error is generated



Cause

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