E1: FDA: Visual Assist Windows Does Not Close After Value Select or Close [X] Button
Last updated on DECEMBER 19, 2017
Applies to:JD Edwards EnterpriseOne Tools - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.
After upgrading the tools release Visual Assist window stay open.
Visual Assist windows stay open in the foreground regardless of whether a value is select or the "X" is clicked to cancel. The window closes when the calling form is closed.
This happens in multiple applications.
On all browsers as well : Internet Explorer, Firefox and Chrome
The issue can be reproduced at will with the following steps:
1. Open any application and click on visual assist for a field.
Error in e1root.log:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms