E1: FDA: Visual Assist Windows Does Not Close After Value Select or Close [X] Button (Doc ID 2103393.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

After upgrading the tools release Visual Assist window stay open.

Visual Assist windows stay open in the foreground regardless of whether a value is select or the "X" is clicked to cancel. The window closes when the calling form is closed.
This happens in multiple applications.
On all browsers as well : Internet Explorer, Firefox and Chrome


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open any application and click on visual assist for a field.

Error in e1root.log:

 

Cause

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