My Oracle Support Banner

E1: WRKFLW: External Email Delivery From JDE System Fails with Error Code 421 And SMTP Return Code 26 (Doc ID 2104755.1)

Last updated on DECEMBER 27, 2022

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

External Email is setup and configured by customer  successfully. However, after initial successful email deliveries, all external emails stop and no external emails are being sent to any desired recipient. The recipient address number is verified to have correct email address and email preference setup .

Jde.log shows the following errors:

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.