E1: WRKFLW: External Email Delivery From JDE System Fails with Error Code 421 And SMTP Return Code 26

(Doc ID 2104755.1)

Last updated on MAY 01, 2018

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.


External Email is setup and configured by customer  successfully. However, after initial successful email deliveries, all external emails stop and no external emails are being sent to any desired recipient. The recipient address number is verified to have correct email address and email preference setup .

Jde.log shows the following errors:





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