E1: 17: P1702 Do Not Save The Technician Address Book Number For New Equipment (Doc ID 2104789.1)

Last updated on JUNE 01, 2016

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 to 9.2 [Release 9.1 to 9.2]
Information in this document applies to any platform.

Symptoms

When entering a new equipment in P1701, the Technician field on P1702 Service tab is not saved.
Also, if a copy is made after an equipment which has an address number on Technician field, the new equipment has the Technician field empty.

Cause

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