E1: 43E: Add To Cart Button Is Grayed Out In P43E10 (Requisition Orders) (Doc ID 2109812.1)

Last updated on JULY 12, 2016

Applies to:

JD Edwards EnterpriseOne Requisition Self Service - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

When invalid item number is entered while creating requisition order error thrown "Item Number Invalid" (ID-0267)
After clearing incorrect item the error message disappears but the 'add to cart' and submit button remains grayed out and user can not submit the order.

STEPS
-----------------------
1. Go to P43E10 and enter a requisition for 2-3 item
2. Make sure that last item selected is incorrect one
3. System throws error "Item Number Invalid" "
4. Clear the incorrect item number and error disappears
5. Whereas 'add to cart' and submit button remains grayed out and user can not submit the order.
6. If user want to enable above buttons they need to add another correct item

Cause

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