E1: JAS: Unable to View or Save PDF Output from Submitted Jobs, Creates File Names with Strange Characters (Doc ID 2111027.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On some machines using IE 11, unable to view or save PDF output from submitted jobs. The file names have long strange looking characters and unable to open using IE. But if use Firefox, the files download correctly.

Screen shots of error file

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms