E1: 03B: New Activity Message For Credit Limit Change Rejection (P03B31, CREDLIMIT) (Doc ID 2111037.1)

Last updated on MAY 31, 2016

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Currently, when the CREDLIMIT workflow is active and an A/R or Credit & Collection clerk changes the credit limit for a customer, a workflow message is sent to the credit manager. The workflow also creates an activity message with activity type 22 (Credit Limit Updated) in the Account Activity Log (P03B31).
 
When the credit limit change is rejected by the credit manager, a message is sent to the user without any details as to what happened.
 
Clients are requesting that the activity message with activity type 22 (Credit Limit Updated) is deleted, as per the guide (see https://docs.oracle.com/cd/E64610_01/EOAAR/setupcreditcollections.htm#EOAAR00023). And that the workflow creates a new activity message with a new activity type with the following description: "Credit Limit Change Rejected". This description needs to also be included in the message back to the user.

 

Cause

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