E1: 43: Record Reserved By User Error Displayed In PDF Output For R43500 When Taking Form Exit To Print (Doc ID 2111111.1)

Last updated on JULY 12, 2016

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

When attempting to Print Order from Form exit in Purchase Order Header (P4310|W4310B) application, system run R43500 UBE but in the PDF output the following error message is displayed the following error occurs.

ERROR
Order 18968OP00001 Reserved by <User Name>

The issue can be reproduced at will with the following steps:

  1. P4310 - Enter a purchase Order and save it
  2. P4310 - Inquire the purchase order by header and select
  3. P4310|W4310B - Take Form exit to Print Order
  4. R43500 - Check the PDF output and see the following error
  5. Order 18968OP00001 Reserved by

Workaround:
Do not select/open the order, just take inquire and take Row exit to Print Order.

Cause

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