E1: 43: How to Fix Missing F43121 Records

(Doc ID 2117415.1)

Last updated on NOVEMBER 02, 2016

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.0 and later
Information in this document applies to any platform.
Data corruption caused the PO Receiver file to remain unpopulated for a particular order. Inventory was actually received and displays in the Cardex (F4111) and the Item Lot Location table (F41021). No receipt document was generated. This issue occurs randomly, and may be associated with a timing issue, as it seems to happen during database backups and there is often a database timeout in the logs. No errors are noted, and the issue cannot be reproduced on demand. The goal is to generate a receipt so that payment may be made.

Check the F43121 file to make sure there are no records for the purchase order. If there are none, use a test environment to create the purchase order and receive it.

Use the F43121 Match type 1 record in the test environment as a template to re-create the order in a production environment, using SQL. Make sure that the OV number matches the OV number in the Cardex (F4111), and also make sure that other data matches, like the G/L date.

Goal

The goal is to generate a receipt so that payment may be made.
 

Solution

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