E1: SVM: Server Manager Sends False Email Notifications for Resource Monitor after Network Delay (Doc ID 2117426.1)

Last updated on MARCH 22, 2016

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

In this reported issue, the user received an email notification for the agents on the machines hosting weblogic JDE instances, as well as the agent on the Enterprise server. Both machines in question were immediately attended to see what the problem was. However, all instances on the weblogic machine as well as the enterprise server were running normally. 

After this occurrence, the respective agent log's were reviewed to see what the cause of the incident was. These messages can be seen below:

 Management Console Log:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms