E1: 17: New Link to UDC 17/CO for Cancelling Service Contracts

(Doc ID 2118416.1)

Last updated on MARCH 19, 2016

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

R1736 - Service Contract Cancel

Currently, R1736 only has processing options for updating the Contract Cancellation Date and Contract Cancellation Reason Code.
For clients cancelling thousands of contracts each month, there is a need to have a new processing option behind the Service Contract Cancel UBE linked to UDC 17/CO from which the clients can choose the closed / cancelled contract status, in order to update the Service Contracts via batch version.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms