My Oracle Support Banner

E1: ESU: Planner ESU Fails at 90% - JD Edwards EnterpriseOne Installation Has Stopped Working (Doc ID 2124133.1)

Last updated on MAY 31, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms


When attempting to apply a planner ESU to a 9.x Deployment Server, the Installation fails at approximately 90%, with the following error:

Upon viewing problem details, the fault module name is JDESetupSpecUpdate.dll. The full problem details are visible below.

ERROR DETAILS
-----------------------
Problem signature:
Problem Event Name: BEX
Application Name: _Setup.exe
Application Version: 1.0.0.1
Application Timestamp: 55e9d89e
Fault Module Name: JDESetupSpecUpdate.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 564b3b13
Exception Offset: 00006747
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: b633
Additional Information 2: b633d10cb49853d886637e67aa196921
Additional Information 3: cdb5
Additional Information 4: cdb54abb7a3847aa2b4d0d2346314774

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.