E1: 17: Credit Orders For Service (Doc ID 2125260.1)

Last updated on APRIL 08, 2016

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When entering a credit for a service order, manually settings for negative quantities in Part Detail P90CD015 are required. This is prone to mistakes and increases the chance to raise an incorrect service order.

Please add a new functionality for credit service orders similar with credit orders from sales, when option "Reverse Sign" is activated in Line Type Constants, the quantity changes to negative automatically.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms