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E1: 17: Credit Orders For Service Management (Doc ID 2125260.1)

Last updated on MARCH 11, 2020

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.


When entering a credit for a service order, manually settings for negative quantities in Part Detail P90CD015 are required. This is prone to mistakes and increases the chance to raise an incorrect service order.

A new functionality for credit service orders similar with credit orders from sales is required, when option "Reverse Sign" is activated in Line Type Constants, the quantity should change to negative automatically.




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