My Oracle Support Banner

E1: 17: Credit Orders For Service Management (Doc ID 2125260.1)

Last updated on MARCH 11, 2020

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When entering a credit for a service order, manually settings for negative quantities in Part Detail P90CD015 are required. This is prone to mistakes and increases the chance to raise an incorrect service order.

A new functionality for credit service orders similar with credit orders from sales is required, when option "Reverse Sign" is activated in Line Type Constants, the quantity should change to negative automatically.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.