E1: KER: Services Fail to Start Successfully on AS400 With Errors - "OS400QL001 - ConnectDB:Unable to connect to DS"
(Doc ID 2126172.1)
Last updated on MAY 30, 2017
Applies to:JD Edwards EnterpriseOne Tools - Version 8.98 and later
IBM i on POWER Systems
Enterpriseone Services fail to start successfully.
Security Kernel startup log has the below message
INITIALIZING SECURITY SERVER KERNEL
506/3 MAIN_THREAD Mon Apr 11 15:11:40.477384
dbdrv_log.c196 OS400QL001 - ConnectDB:Unable to connect to DS 'System - 900' in DB 'System - 900' on Server DB 'JDE90' with RDB Name 'Not Applicable' via 'T' with Commitment 'N'. QCPFMSG *LIBL - CPFB752 - Internal error in &2 API
506/3 MAIN_THREAD Mon Apr 11 15:11:40.477584
jdb_drvm.c921 JDB9900164 - Failed to connect to System - 900
506/3 MAIN_THREAD Mon Apr 11 15:11:40.491344
jtp_cm.c284 JDB9909003 - Could not init connect.
Cleanup program log has the below message
Initializing Environment:PY900 . . .
504/2 MAIN_THREAD Mon Apr 11 15:17:58.009168 jdecsec.c2145
JDENET Error = eTimeOut
504/2 MAIN_THREAD Mon Apr 11 15:17:58.138328 jdecsec.c2584
Failed to communicate with security server: Unable to locate Security Server
504/2 MAIN_THREAD Mon Apr 11 15:17:58.142776 jdecsec.c269
Failed to validate user OWUSER by password
504/2 MAIN_THREAD Mon Apr 11 15:17:58.142976 jdb_ctl.c4266
JDB1100015 - Failed to complete Security check by Pwd
The AS400 job log has the below message.
Message type . . . . . : Information
Date sent . . . . . . : 04/11/16 Time sent . . . . . . : 12:03:33
Message . . . . : User profile ONEWORLD has been disabled.
Cause . . . . . : User profile ONEWORLD on device *N or network address *N in subsystem QSYSWRK has been disabled because the maximum number of sign-on attempts specified for the QMAXSIGN system value has been reached. If the device, subsystem, or network address is *N, then the information was not available.
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