E1: 07Y: W2C Online Inquiry and R07887 Reflect Incorrect Amounts In Box12 and Dep Care (Doc ID 2130654.1)

Last updated on DECEMBER 12, 2016

Applies to:

JD Edwards EnterpriseOne US Payroll - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When a change is made to Box 12, after the W2 is printed, the W2C R07887 incorrectly populates both Box 12 Previously Reported and Correct Information columns. However, the W2C online inquiry is reflecting the change correctly for Box 12. Also, the W2C online inquiry populates the Prev Reported Column with the original amount of Dependent Care and the Correct Column contains doubled the original Dependent Care amount. Neither of those entries should be populated because the Dependent Care was not changed.

Cause

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