E1: 15: Unable to Refund Security Deposit After Voiding Partially Matched Invoice (P15103/R15655) (Doc ID 2131452.1)

Last updated on JULY 27, 2016

Applies to:

JD Edwards EnterpriseOne Real Estate Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

R15655 report is unable to refund the security deposit, after a partial invoice matched to the Security Deposit receipt is voided. This happens particularly when the Business Unit associated with Tenant and AAIs is different from the building associated with the lease. The issue seems to happen due to the fact that system is overriding the value of Business Unit (MCU) for RU record in F03B14 table with the incorrect value.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms