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E1: 42: ProcessSalesOrder Fails After Installing Bug for Outbound Inventory Management Objects Phase 2 (Doc ID 2132207.1)

Last updated on NOVEMBER 13, 2019

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.1 to 9.2 [Release 9.1 to 9.2]
Information in this document applies to any platform.

Symptoms

When attempting to add a sales order via processSalesOrder it fails to create and the following error occurs. The issue began after applying the ESU for Outbound Inventory Management Phase 2

ERROR
-----------------------
  ns2:Server
  B42004200 CommitSalesOrder::CAUSE . . . . A record does not exist in cache F42IUI015 matching the key
  passed in for the fetch.
RESOLUTION. . Verify the key being passed into the fetch is correct and that
  a record exists in the cache matching that key. Check the
  JDE.LOG and JDEDEBUG.LOG for additional information.
  
  
  B42004200 CommitSalesOrder::CAUSE . . . . A record does not exist in cache F42IUI015 matching the key
  passed in for the fetch.
RESOLUTION. . Verify the key being passed into the fetch is correct and that
  a record exists in the cache matching that key. Check the
  JDE.LOG and JDEDEBUG.LOG for additional information.
  10.139.144.147:6469611461089188417:43
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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