E1: MOBJ: Using Backspace Key in Media Object Viewer Refresh The Web Page (Doc ID 2133711.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1/9.1.5.1 version


ACTUAL BEHAVIOR
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Using backspace key in an Internal Attachment on Item Master P4101 refreshes the web page

EXPECTED BEHAVIOR
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Using backspace key in an Internal Attachment on Item Master P4101 should not refresh the web page

STEPS to REPRODUCE
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The issue can be reproduced at will with the following steps:
1. On application P4101 Item Master - Work With Item Master Browse
2. Click find from the list of items
3. Pick any one, then from ROW select Internal Attachment
4. Once you are in Media Object Viewer click the backspace key in the keyboard
5. E1 application refreshes the web page and the application disappears and goes back to the open applications.
6. It should stays on the Media Object Viewer application.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Users need to go back again to the Media Object Viewer application every time this happens; it is a productivity issue.

Cause

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