E1: E1PAGE: E1Pages Display Inconsistent in Tools Release 9.2

(Doc ID 2136237.1)

Last updated on OCTOBER 06, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

E1Page display at login is not consistent, presenting different scenarios:

Scenario 1:

If the user has a number of E1Pages published, randomly, upon sign-in it will not show all the E1Pages available, but less. If the user signs out and back in, then may be all the e1pages appear (the same is available if hitting on F5 key).
After CTRL+F5 on browser OR click on Home button E1Page bar is displayed correctly.

Scenario 2:

Randomly the E1Pages are displayed incorrect, there is a layout misalignment on the left side.
When switching  between pages sometimes one page is displayed too far left.

This as well gets fixed by a browser refresh (F5) or click on the HOME button.

Scenario 3:

When switching between pages or coming back from an application the loading page appears and takes a while to display the E1page.

Scenario 4:

When signing on multiple times into E1 all of a sudden E1pages do not display

Scenario 5:

E1pages taking time to load

STEPS TO REPRODUCE:

  1. Login as USERRA2 with Role as ROLERA2
  2. E1 Pages are displayed
  3. Log off and login again as USERRA2 with Role as ROLERA2
  4. E1 Pages are not displayed

Errors in log may contain:

 

Cause

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