E1: 42: R42565 Invoice PDF Printing Incorrect Order for both Sold To and Ship To for Company and Address 1 (Doc ID 2137493.1)

Last updated on MAY 27, 2016

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.0 version, Sales

ACTUAL BEHAVIOR
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R42565 Invoices printing Sold To/Ship To addresses incorrectly

After applying the latest ESU JL23373, the first two lines for both the Sold To and Ship To addresses are flip-flopped. It should be company name and then address line 1, but it's printing the address line 1 first and then the company name on the second line.
EXPECTED BEHAVIOR
-----------------------
R42565 address lines should be printing correctly with company first and then the address 1


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, system is printing company and address 1 in incorrect order on R42565 Invoice output affecting all invoice  and mailings

Cause

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