E1: JAS: Option to Open PDF is Missing when Clicking on Row Exit > View PDF in WSJ (Doc ID 2139078.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

AFFECTED APPLICATION
Submitted Reports - Submitted Job Search (WSJ / P986110B)

ISSUE SUMMARY
After upgrading from Internet Explorer (IE) 10 to Internet Explorer 11, the option to Open a PDF from the Submitted Job Search (WSJ) screen has disappeared when clicking on Row Exit > View PDF. Your only options are to Save or Cancel, and if you click on the drop-down list for the Save button, the Save and open option is grayed out.
 
STEPS TO REPRODUCE ISSUE
1. Log into E1 from web client
2. Fast Path: WSJ
3. Row Exit > View PDF
4. You are prompted to Save or Cancel. The option to Open, which was present with the older version of Internet Explorer, is missing.

Cause

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