E1: JAS: Option to Open PDF is Missing when Clicking on Row Exit > View PDF in WSJ
Last updated on AUGUST 31, 2017
Applies to:JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.
Submitted Reports - Submitted Job Search (WSJ / P986110B)
After upgrading from Internet Explorer (IE) 10 to Internet Explorer 11, the option to Open a PDF from the Submitted Job Search (WSJ) screen has disappeared when clicking on Row Exit > View PDF. Your only options are to Save or Cancel, and if you click on the drop-down list for the Save button, the Save and open option is grayed out.
STEPS TO REPRODUCE ISSUE
1. Log into E1 from web client
2. Fast Path: WSJ
3. Row Exit > View PDF
4. You are prompted to Save or Cancel. The option to Open, which was present with the older version of Internet Explorer, is missing.
5. If you click on the drop-down list for the Save button, the Save and open option is grayed out.
ERROR MESSAGES (ON-SCREEN AND IN LOGS)
EnterpriseOne (E1) should prompt you to Open or Save the PDF when clicking on Row Exit > View PDF in WSJ.
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