Last updated on AUGUST 16, 2016
Applies to:JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.
When creating the workfile for a service work order where the base and customer currency are different, under certain conditions, the system will round differently when updating the Revenue Amount (BTOL), Invoiced Amount (ITOL) and Invoiced Taxable (ITXA) values. This causes a problem when the R48300 is run as the debit and credit amounts will have a penny variance. This results in the following error in the work center:
Amount Does Not Balance to Gross
CAUSE . . . . Your G/L distribution amount does not balance to the distribution
amount calculated by the program.
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