E1: 03B: Decreasing Credit Limit Sends Workflow Message To Wrong Group When Using Distribution Lists (P02150, CREDLIMIT, P03013)

(Doc ID 2140060.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.0 and later
JD Edwards EnterpriseOne Address Book - Version 9.0 and later
JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Using a threaded, hierarchical distribution list for the CREDLIMIT workflow, and the list is set up as follows:

  1. Group 1:               0 - 20,000.00
  2. Group 2: 20,000.01 - 75,000.00
  3. Group 3: 75,000.01 -     ...

When decreasing the credit limit for a customer whose credit limit currently falls in the range for Group 2 (e.g. 30,000.00) to a value that falls in the range for Group 1 (e.g. 1.00), the CREDLIMIT workflow sends a message to members of Group 1.

It should send it to members of Group 2.

 

Cause

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