E1: 42: DSC2 (Description 2) of Item Is Not Updated In Sales Order Generated By RMA (Doc ID 2141006.1)

Last updated on JANUARY 05, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When it adds a RMA with RMA Item Number different from Inventory Item for Shipment , in the sales order which was generated , Description 2(DSC2) is from RMA Item Number not from Inventory Item for Shipment .

Steps:
1.There are 2 different items : Item1 and Item2
2. In P40051 (Work with Material Authorization) it adds a new manual RMA
3. It completes the line with the information below:
      Last Disposition = SHR
      RMA Item Number =  Item1
      Inventory Item for Shipment =  Item2
4. The system generates a new sales order
5. In P4210 (Enter Sales Order), it opens the sales order and checks the details  .
The sales order was generated for Item2 , but the Description 2(DSC2) is set from item1 instead from Item2.

Changes

 

Cause

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