E1:17: Credit Card Settlement Clears Fields in the F004201 & Does Not Charge

(Doc ID 2143481.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Cannot get Credit Cards to settle interactively when using program
P17714/P90CD002

When charging a credit card for a service order using program(s) P17714/P90CD002
interactive settlement, the credit card does not get charged. If the batch
program R004202 is used the credit card gets charged. The interactive
authorization of a credit card works in P17714/ P90CD002.
However, when doing the Settlement interactively for the charge of the credit card, the following
fields are getting cleared in table F004201.

F004201 Table
PTATS, - Payment Trans Status
PTPERE, - Payment Error Reason Code
PTATRI, - Auth Trans ID
PTAEXD, - Auth Exp Date
PTTRFC - Trans Fee Code
PTCEXP - Date Exp



Cause

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