E1: 42: Change of Payment Terms (PTC) is Not Triggering a Workflow Email Acknowledgement

(Doc ID 2146674.1)

Last updated on APRIL 26, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When changing the payment term (PTC) value is made on the sales order detail header a workflow email acknowledgement should be triggered. This workflow email acknowledgement needs to reach the person setup for approving the change on the sales order.

This field is in the list of fields that will cause the system to write entries to the audit log, thus triggering the AH approval hold code, as per business requirement:
1)Quantity Ordered (UORG)
2)Secondary Quantity (SQOR)
3)Unit Price (UPRC)
4)Extended Price (AEXP)
5)Foreign Unit Price (FUP)
6)Foreign Extended Price (FEA)
7)Promised Delivery Date (RSDJ)
8)Requested Date (DRQJ)
9)Transaction UOM (UOM)
10)Secondary UOM (UOM2)
11)Payment Terms (PTC).

Cause

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