E1: BSSV: Business Services Transactions are Failing After Idle Time ([SEVERE][KERNEL]*ERROR* RemoteUser: Execute:COSE#1011 Remote User Initilization Failed.) (Doc ID 2149999.1)

Last updated on NOVEMBER 21, 2016

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

It is observed that specific users are no longer able to invoke any business services which calls business functions.

A few transactions work fine but after a certain period of idle time the transaction fails.


Logs have the following severe errors:

[SEVERE][KERNEL]*ERROR* RemoteUser: execute:COSE#1011 Remote user initilization failed.

[WARN ] - [RUNTIME] *ERROR* CallObject@7a2b6871: The business function being executed is causing a problem

Caused By: com.jdedwards.system.connector.dynamic.ServerFailureException: Fail to execute BSFNMethod com.jdedwards.system.kernel.CallObjectSystemException: The business function being executed is causing a problem.
4707/-275776656 WRK:Call Object Tue May 31 07:19:10.280033 jdeknobj.c1089

CALLOBJ0000001 - Invalid env handle ed566db0, possibly freed due to inactivity timeout pid=31328, mId=29411.

4707/95185776 WRK:Init Remote User Tue May 31 07:37:53.323009 jdekinit.c309
CALLOBJ0000001 - Invalid hEnv, probably freed due to transaction timeout.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms