E1: BSSV: Business Services Transactions are Failing After Idle Time ([SEVERE][KERNEL]*ERROR* RemoteUser: Execute:COSE#1011 Remote User Initilization Failed.)
(Doc ID 2149999.1)
Last updated on OCTOBER 24, 2017
Applies to:JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.
It is observed that specific users are no longer able to invoke any business services which calls business functions.
A few transactions work fine but after a certain period of idle time the transaction fails.
Logs have the following severe errors:
[SEVERE][KERNEL]*ERROR* RemoteUser: execute:COSE#1011 Remote user initilization failed.
[WARN ] - [RUNTIME] *ERROR* CallObject@7a2b6871: The business function being executed is causing a problem
Caused By: com.jdedwards.system.connector.dynamic.ServerFailureException: Fail to execute BSFNMethod com.jdedwards.system.kernel.CallObjectSystemException: The business function being executed is causing a problem.
4707/-275776656 WRK:Call Object Tue May 31 07:19:10.280033 jdeknobj.c1089
CALLOBJ0000001 - Invalid env handle ed566db0, possibly freed due to inactivity timeout pid=31328, mId=29411.
4707/95185776 WRK:Init Remote User Tue May 31 07:37:53.323009 jdekinit.c309
CALLOBJ0000001 - Invalid hEnv, probably freed due to transaction timeout.
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