E1: 42: BSSV JP420000 Sales Order Manager Adds Additional Free Goods Line (Doc ID 2151274.1)

Last updated on AUGUST 08, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

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E1 Release: 9.1
Program ID: JP420000
Tools Release: 9.1
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DESCRIPTION OF PROBLEM:
When using standard sales Order manager BSSV (JP420000) to change the status of a sales Order that contains a Free Goods line, then an additional Free Goods line gets added to the order.
If during the update only the status of the original line (1.000) is changed, then the original free goods line (1.010) is cancelled and a new line (1.020) is added for the same order.
If the original line 1.000 is updated again using the BSSV then the free goods line 1.020 is cancelled and a new line 1.030 is added for the same order and this can be iterative process.

If during the update the status of the original line (1.000) as well as the Free Goods line (1.010) is changed, an additional Free Goods line (1.020) is added and the existing free goods line (1.010) is not cancelled.
If the original (1.000) and the free goods line (1.010) is updated again, then the free goods line 1.020 is cancelled and a new line 1.030 is added for the same order and this can be iterative process.

Doing the same tests using P4210 the original order lines are left intact and no new lines (1.020) are created.


STEPS TO DUPLICATE:
1) Set up Advanced Pricing schedule for Free Goods
2) Enter sales order which has Free Goods line (1.010) added
3) Populate JP420000 Payload to update the status of the original order line (1.000) as well as the Free Goods line (1.010)
4) Run the BSSV and the order status of both lines got updated
5) Note that a second Free Goods line (1.020) got added
6) If the original (1.000) and the free goods line (1.010) is updated again using the BSSV, then the free goods line 1.020 is cancelled and a new line 1.030 is added
7) If the payload is set to only update the status of the original line (1.000) then the orignal free goods line (1.010) is cancelled and a new line (1.020) is added
.

Cause

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