E1: 42: Sales Update (R42800) Does Not Process Any Orders When One Order Indicates Invalid Vertex Tax Combination (Doc ID 2153174.1)

Last updated on JUNE 02, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.1 to 9.2 [Release 9.1 to 9.2]
Information in this document applies to any platform.

Symptoms

When one sales order indicates an invalid tax combination for Vertex, when one order indicates tax explanation code V with a Vertex GeoCode, none of the orders in the data selection including that order process through sales update. Work center messages for the transactions show the following errors:

Tax Expl. For Vertex Tax Area Inv
Tax Area Invalid
File can not be accessed
Open Cursor for cache U09UI002 failed

Sales update should continue processing records when an error is encountered with an invalid tax combination for Vertex.

Cause

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