E1: 42: Proposal Generation (P90CA24) Fails with Composite Template (Doc ID 2153861.1)

Last updated on OCTOBER 04, 2016

Applies to:

JD Edwards EnterpriseOne CRM Sales Order Entry - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Sales Proposal Generation Wizard (P90CA24)

When attempting to generate a sales proposal from a composite template composed of two simple templates, on the third step of the proposal generation wizard, there is no proposal PDF file displayed. A PDF file does get generated on the server, but the data is corrupted and the document is not presentable to send to a customer.

The issue can be reproduced at will with the following steps:

  1. Create a .rtf template for an Equipment Lease - the merge fields in this template are pulled from the Sales Order Header (F4201)
  2. Create a .rtf template for an Equipment Lease Addendum - the merge fields in this template are pulled from the Sales order Detail (F4211)
  3. Use the Proposal Generation Setup (P90CA242) to create a composite template from the two simple templates.
  4. Go into SO Entry (P4210) and pull up a sales order or quote for proposal generation
  5. Select a line and Row Exit to Proposal Generation
  6. On Proposal Generation Step 1 of 3, select Arv Lease Blank and Click Next
  7. On Proposal Generation Step 2 of 3, select both simple templates and Click Next
  8. On Proposal Generation Step 3 of 3, there is no proposal PDF file displayed.
  9. The PDF file is generated on the server but is corrupted.
  10. Attempt to open the file with Adobe Acrobat
  11. Message appears that there was an error opening this document



Cause

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