E1: 90CG: Media Attachment Icon is Not Displayed Within P90CG503, Though Media Attachment Exists

(Doc ID 2159524.1)

Last updated on NOVEMBER 24, 2016

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Though an attachment exists; when navigated from P17500-Work With Case Management into P90CG503-Manage Related Actions, it does not display the media attachment icon. P48201-Work With Work Orders does displays the media attachment link.

Cause

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