E1: SVM: Cannot Start the JDE 9.2 Server Manager Agent for WebSphere 8.5.5 on Solaris 11.2 After Updating Agent to Use IBM JDK (Doc ID 2160214.1)

Last updated on OCTOBER 03, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 to 9.2 [Release 9.2]
Oracle Solaris on SPARC (64-bit)

Symptoms

Reported Application Release 9.2
Reported Tools Release 9.2.0.1 - 9.2.0.x
Websphere Version:  8.5.5.8
OS of Websphere = Solaris 11 Update 2 (11.2)

The Websphere 8.5.5 agent running on Solaris 11.2 will not report the correct status of the servers on Server Manager Console. Because if this, HTML instance cannot be created nor managed by Server Manager Console.

The JDK the agent is installed with indicates a "Running" status from server manager, but after clicking on the instance, the Server1 instance is stopped as seen below:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms