E1: GRID: Data Does Not Populate in Preview in Export Assistant Screen for Range Option (Doc ID 2161529.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

For either Internet Explorer 11, Firefox, or Chrome, the preview screen does not display any data when Exporting to Excel. This is only an issue which occurs when selecting the Range option. Users then have to refresh the page in order for data to display. 

STEPS TO REPRODUCE ISSUE
1. Go into any application and click on the Find icon to populate data into the grid.
2. Choose the Export icon and Export to Excel (IE 11 or Chrome/Firefox).
3. Define cell range Select Range of data and no data from grid appears from grid.
4. The workaround is to use the vertical scroll bar and the data appears or press F5 to refresh.
5. You can then select/highlight the data desired and then the data will be exported to Excel.

Cause

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