E1: RDA: Printer Settings that is Defined in "File->Print Setup" Cannot be Saved when Working in Report Version Design Aid (Doc ID 2166286.1)

Last updated on MARCH 13, 2018

Applies to:

Symptoms

Version Design does not keep printer setting. In Report Version Design Aid, after assigning a printer in Print Setup, save the version, go back into Print Setup again, the printer assigned earlier is gone. 

Steps to Duplicate:

1. In Object Management Workbench (OMW) application (P98220), include a report version in an OMW project. This version can be copied from another version, or a newly added version.
2. Highlight on the Report Version object in the project and select Design Button.
3. In the Design Tools tab, select Report Design.
4. In Version Design Aid, from File menu select Print Setup.
5. Click on the ... button beside the Printer Name field.

6. Select a Printer. Notice the Printer Name is very long.

7. Click OK on the Print Setup window.
8. Save the Design.
9. Go back again and choose File -> Print Setup, however, the printer saved earlier is gone. It is shown as *NONE again.

This issue occurs when the printer name is very long. In this case the Printer Name (\\Tools910e.us.longdomain.com\TestPrinter1), contains the server name with the domain name.  If a Printer name like \\Tools910e\TestPrinter1 is chosen instead issue does not occur.

Cause

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