E1: MOBJ: Can't Save Media Object TEXT Attachments Using any Browsers (Doc ID 2169184.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Media Object Text attachment changes are not getting saved using Internet Explorer or Chrome/Firefox browsers though recommended settings (Ref Doc ID 1056203.1) are already in place.

#1- ActiveX Control settings

a. For Internet Explorer (IE 11)
ActiveX control = TRUE

b. For Chrome/Firefox
ActiveX control = FALSE

#2- Verified Browser Security

#3- Cleared Browser Cache

#4- Reinstall Latest ActiveX controls

Cause

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