E1: 42: Order Template Details Not Loaded in Grid P42101 (Doc ID 2169504.1)

Last updated on AUGUST 05, 2016

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

If an error on the Ship To address number is received during order entry and subsequently corrected, an order template can be used to enter an order but the user is not able to see the template details in the detail grid before saving the order. This prompts the user to manually enter the lines, which results in duplicates.

The detail grid should be loaded properly from the template even when there is an error on the Ship To number.

Cause

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