E1: 42: Unterminated Cache for F4213 when Repricing a Credit Order (Doc ID 2173226.1)

Last updated on APRIL 26, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 8.12 to 9.1 [Release 8.12 to 9.1]
Information in this document applies to any platform.

Symptoms

E1 Release:  8.12

Application:  Sales Order Entry / P4210 with Manual Order Reprice / R42750

Cache is not cleared from F4213 as seen in debuglog after manually repricing credit orders from P4210:  cache is not closed: F4213-File=b4500110.c, Function=F4213GetUpdateBsktOrdSum

F4213 is an obsolete file as of E1 8.9 Release

BUSINESS IMPACT
-----------------------
System performance issues and call objects kernels become zombie leading to web-exceptions causing users to redo reprice process

Cause

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