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E1: 42: P42101 When Using Substitute Item Functionality, System does not save Original Line as Cancelled Line (Doc ID 2178343.1)

Last updated on FEBRUARY 27, 2018

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

When using substitution functionality in P42101, system does not retain the cancelled line 1.001 at 986 / 999 status as it does when entering sales orders from P4210


EXPECTED BEHAVIOR
-----------------------
System should retain cancelled line at 986 / 999 status when using substitute functionality same as it does for P4210

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. P4104; add substitute item
2. Enter a new SO in P42101 for item that exceeds availability such that the substitute item comes in to fill out the order
3. P42101 has Line 1 for qty of original item, Line 1.002 for quantity of original item and removes line 1.001 for the cancelled line substitute item
 Line 1.001 at status 986 / 999 disappears from the order line

Note: P4210 retains the cancelled line.


Cause

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In this Document
Symptoms
Cause
Solution
References


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