E1: 42: Repost Active Sales Orders (R42995) Requires Open Order, Dummy Order, To Update Open Order Total (OTOT) in Customer Master (F03012) (Doc ID 2180548.1)

Last updated on MARCH 12, 2021

Applies to:

Symptoms

The Customer Master shows an Open Order Amount but there are no open/active sales orders for the said customer. The R42995 (Repost Active Sales Order) can be used to clear the data from F03012, but to run this UBE the user need to have at-least one Open/Active Sales Order for the customer. If there is no active order then a 'dummy' order must be entered for that customer so that the program will correctly repost the quantities and amounts.

The system should be allowed to run UBE R42995 even when there is no Open/Active Sales Order for that particular customer and the need for dummy order should be removed.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.