E1: 17: P1721 Contract Revisions Not Calculating Recurring Billing Amount On Q Frequency (Doc ID 2183241.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Service Mgmt. General

On a contract line that has the billing frequency code (Alias: BLFC) set to 'Q' (quarterly) and the contract period (between contract line start date and contract line end date) and billing period (between bill from and bill through) less then 3 months, the Recurring Billing Amount (Alias: RRBA) is
not calculated.
This is causing R1732 (Service Contract Workfile Generation) to not calculate the Recurring Amount and Amount Billed fields.

 

Cause

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